What Our Clients Say

​

"Bev is exceptional. Her knowledge and helpfulness immeasurable. So patient and incredibly easy to engage with. I had about 6 CBT sessions with her to help my hyperacusis (extreme sound sensitivity) and I honestly think she gave me some of my life back. She answered every question in such detail and gave me a whole array of coping strategies to build up my understanding of the condition, giving me confidence and knowledge around how to cope with slowly introducing myself back into social situations and how to deal with things when they didn't go quite to plan. Can't recommend Bev highly enough."

​

Sharon (January 2026)

 

​

"After experiencing unexpected hearing loss in one ear, and though my hearing returned, I developed tinnitus on one side. This left me feeling quite anxious, and my GP and NHS ENT provided little comfort aside from suggesting I adjust to living with it. Fortunately, I had an in-depth meeting with Bev, whose expert understanding was truly remarkable. She clarified what tinnitus is, why it occurs, and offered excellent guidance on managing it in the future. Now, I'm no longer worried and have practical ways to cope. Absolutely recommended!"

​

Mary Lee (Jan 2026)

​

 

"Technically excellent, no hard sell, try before I buy, Friendly.

A friend recommended Soundful Silence to me and I was not disappointed. Bev was friendly and technically excellent and gave me the opportunity to "try before I buy for 3 weeks. This is totally different from the previous audiologist I tried who was in hard sell mode from the moment I arrived."

​​

David (Sep 2025)

​

​

"I recently has a sudden hearing loss in one ear, and whilst the hearing has recovered I have been left with unilateral tinnitus. I was most anxious about this and there was no reassurance from my GP or NHS ENT other than the advice that I would need to learn to live with it. I had a very detailed conversation with Bev whose specialist knowledge was so impressive, explaining what tinnitus was, why it happens and giving me some very sound advice on how to manage it going forward. I am no longer anxious about it, and have some effective coping strategies.

Highly recommended!"

​

Jane (Aug 2025)

 

 

"I contacted Bev when I was suffering really badly with tinnitus. It was affecting all aspects of my life. Firstly I had a full comprehensive meeting with her to get my hearing checked and give her background information. I received a full report very quickly which I found helpful. I then had 4 CBT sessions which helped me enormously. Bev has a lovely calm manner and gave clear advice and strategies to cope with the tinnitus and anxiety related to the tinnitus. Before I had started withdrawing from social activities. Now I am not in fear of the tinnitus and it has gone into the background. Yes I hear it but it mainly doesn't bother me. I now feel in control of my tinnitus rather than it controlling me. I highly recommend Bev. She is very professional and understanding and easy to talk to."

​

Jo (July 2025)

 

​

"Bev was very good at listening to my issues. A comprehensive hearing test was completed and results discussed at length. Options were discussed going forward for different types of help available. At no point did she try and push anything and not trying to sell me anything but again discussed costs of Options going forward. The Options to test hearing aids before buying is a big plus and as Bev said better to try than buy and find it's not for you. Impressed with her honesty and professionalism."

 

Alan (March 2025)

 

"Highly recommended. A dose of hope for being able to achieve peace with my tinnitus after years of dead ends with other medical practitioners."

​

Terence (Jan 2025)

 

​

"Bev has been helping me with tinnitus distress for a few months now. I was really struggling and my world was getting smaller, as I started to avoid situations that might make my condition worse. With Bev’s help, I’ve made real progress. I have found her to be patient, professional and extremely knowledgeable.

I’d seen a few therapists that didn’t really understand the condition but thought they might be able to help. This quickly eroded my trust. Bev’s understanding of tinnitus, and the distress it can cause, was instantly reassuring."

 

Jamie (October 2024)

 

 

In my experience, Bev is by far one of the most thoughtful, knowledgeable and helpful audiologists I've encountered. Even from my first call when trying to book an appointment she was already trying to understand my issue and providing valuable and comforting advice even before having an appointment. During our actual appointment she was very patient in trying to understand my situation, and also very detailed and thorough in her explanation of my issues and management plan going forward. I can't recommend Bev enough with her professionalism and wealth of experience."